Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about our practices.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

At Developmx, we collect various types of information to provide you with better mental clarity exercises and self-development resources. Here's what we gather and why we need it.

Personal Information You Provide

  • Contact details including name, email address, and phone number when you register for our programs
  • Profile information such as age range, interests, and self-development goals
  • Payment information when you enroll in our learning programs (processed securely through third-party providers)
  • Communication preferences and feedback you share with us
  • Progress tracking data from your mental clarity exercises and learning activities

Information Collected Automatically

When you visit our website or use our services, we automatically collect certain technical information to improve your experience and ensure our platform works properly.

  • Device information including browser type, operating system, and screen resolution
  • Usage patterns such as pages visited, time spent on different sections, and interaction with exercises
  • IP address and general location information (city and country level)
  • Cookies and similar technologies to remember your preferences and login status

How We Use Your Information

We use the information we collect for legitimate business purposes that benefit both you and our organization. Our primary focus is enhancing your learning experience and providing valuable self-development resources.

  • Delivering personalized mental clarity exercises based on your progress and preferences
  • Sending you relevant course updates, learning materials, and program information
  • Processing enrollment and payment for our learning programs
  • Analyzing usage patterns to improve our platform and develop new features
  • Providing customer support and responding to your inquiries
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal requirements and protecting our legitimate interests

Important: We never sell your personal information to third parties or use it for purposes unrelated to our self-development services. Your data helps us create better learning experiences specifically for you.

Information Sharing and Disclosure

We believe in transparency about when and why we might share your information. Generally, we keep your data private, but there are specific circumstances where sharing is necessary or beneficial for your experience.

Service Providers

We work with trusted third-party companies that help us deliver our services effectively. These partners have limited access to your information and are contractually required to protect it.

  • Payment processors for secure transaction handling
  • Email service providers for course communications and updates
  • Analytics providers to understand website usage and improve user experience
  • Cloud storage providers for secure data hosting and backup

Legal Requirements

In certain situations, we may need to disclose your information to comply with legal obligations or protect rights and safety.

  • When required by Indian law or legal proceedings
  • To protect the safety and security of our users and platform
  • In case of business transfers or mergers (with advance notice to users)
  • To prevent fraud or unauthorized access to our services

Your Rights and Choices

Under Indian privacy laws and our commitment to transparency, you have several important rights regarding your personal information. We make it easy for you to exercise these rights.

  • Access: Request a copy of all personal information we hold about you
  • Correction: Update or correct inaccurate information in your profile
  • Deletion: Request removal of your personal data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your information in certain circumstances
  • Objection: Object to processing based on legitimate interests

How to Exercise Your Rights: Contact us at [email protected] with your request. We'll respond within 30 days and may need to verify your identity for security purposes. Most profile updates can be made directly through your account settings.

Data Security and Protection

Protecting your personal information is a top priority. We employ multiple layers of security measures to keep your data safe from unauthorized access, disclosure, or misuse.

Technical Safeguards

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with redundant backups
  • Access controls limiting employee access to necessary information only
  • Multi-factor authentication for administrative accounts

Organizational Measures

  • Privacy training for all employees handling personal data
  • Data processing agreements with all third-party service providers
  • Regular review and updates of security policies
  • Incident response procedures for potential data breaches

While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong passwords and keep your account information secure.

Data Retention and Deletion

We only keep your personal information as long as necessary to provide our services and meet legal obligations. Here's how long we typically retain different types of data.

  • Account Information: Kept while your account is active, plus 3 years after closure for legal compliance
  • Learning Progress: Retained for 5 years to support your educational journey and program development
  • Payment Records: Stored for 7 years as required by Indian financial regulations
  • Communications: Email correspondence kept for 3 years unless you request earlier deletion
  • Website Analytics: Aggregated usage data retained indefinitely, but individual identifiers removed after 2 years

When we delete your information, we ensure it's removed from our active systems and backups. Some anonymized data may be retained for statistical purposes where it cannot be linked back to you.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You have control over most of these technologies.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and security
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functionality Cookies: Remember your preferences and personalize your experience
  • Analytics Cookies: Provide insights into website usage and help us improve our services

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. Essential cookies cannot be disabled as they're necessary for security and basic operations.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We're committed to keeping you informed about any significant changes.

  • Minor updates (clarifications, contact information) will be posted with an updated "Last Modified" date
  • Significant changes will be communicated via email to registered users
  • We'll provide at least 30 days notice before material changes take effect
  • Previous versions of this policy are available upon request

We encourage you to review this policy periodically, especially before sharing new personal information with us or enrolling in new programs.

Privacy Questions or Concerns?

We're here to help with any privacy-related questions or concerns. Our team typically responds within 2-3 business days.

Email: [email protected]

Phone: +919913362500

Address: 28B, 103, Mahatma Gandhi Rd, Sanjay Palace, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002, India

Privacy Officer Hours: Monday-Friday, 9:00 AM - 6:00 PM IST